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30‑Day Return Policy — Jade Road Studio
We want you to love your purchase. If you’re not satisfied, you may request a return within 30 days of receiving your item.
To qualify, items must be:
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Unused and in their original condition
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Returned with any included packaging or accessories
Non‑returnable items: custom or personalized orders, and sale items.
Once we receive your return, we’ll inspect it and issue a refund to your original payment method. Shipping costs are non‑refundable, and return shipping is the customer’s responsibility unless the item arrived damaged or incorrect.
To start a return, contact us at jaderoadstudio@gmail.com
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